Ideal Logic Heat H24 Fault codes & diagnostics

23 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Natural Gas 2016-present
GC Number 41-750-80
Download the Ideal Logic Heat H24 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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22 High 1 Low

All 23 documented codes

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F2

Your boiler is trying to start but keeps failing to keep the flame lit, so it has shut down as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

F3

Your boiler has detected an issue with the fan that safely clears exhaust gases, preventing it from starting up for your safety.

High Engineer only £250-£450

Parts commonly replaced

  • Fan assembly
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

F4

Your boiler has sensed a problem with its internal temperature sensors or a lack of water movement, causing it to shut down for safety.

High Engineer only £100-£220

Parts commonly replaced

  • Flow thermistor
  • Return thermistor
  • Main PCB

Related codes

F5

Your boiler has detected a sensor problem that means it cannot accurately measure the temperature of the water returning to the unit, causing it to shut down for safety.

High Engineer only £90-180

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F6

Your boiler is having trouble reading the outdoor temperature, which it uses to help run your heating more efficiently.

Low DIY-safe £90-180

What to check first

  1. Check the external sensor on the outside of your house for any obvious damage or loose wires
  2. Turn the boiler power off and back on to see if the fault clears
  3. Ensure there is no debris or ice covering the outdoor sensor

Parts commonly replaced

  • Outdoor weather compensation sensor
  • External sensor wiring
F7

Your boiler is not receiving enough electrical power from the grid to operate safely and has shut down as a precaution.

High Engineer only £0-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Voltage Regulator

Related codes

F8

Your boiler has stopped working because its main computer control board is either improperly configured or has experienced a major electrical fault.

High Engineer only £250-£450

Parts commonly replaced

  • PCB
  • Gas Valve

Related codes

F9

Your boiler has lost its programmed settings or experienced an internal electrical fault, meaning it cannot operate safely and must be shut down.

High Engineer only £250-450

Parts commonly replaced

  • PCB
  • Gas Valve

Related codes

FA

Your boiler has detected that the water is flowing in the wrong direction through the pipes or that the temperature sensors have been installed on the wrong pipes.

High Engineer only £100-250

Parts commonly replaced

  • Flow thermistor
  • Return thermistor
  • Pump

Related codes

Fd

Your boiler has stopped heating because water is not moving through the system properly.

High DIY-safe £100-£350

What to check first

  1. Check that your home's water pressure gauge is between 1 and 1.5 bar
  2. Open all radiator valves and ensure no radiators are blocked by air
  3. Restart the boiler by pressing the 'Reset' button

Parts commonly replaced

  • Circulation pump
  • Flow thermistor
  • Main PCB

Related codes

Showing 11–20 of 23
Fn

Your boiler has lost its flame while trying to run, which means it cannot heat your water or your radiators.

High DIY-safe £120-350

What to check first

  1. Check that your gas supply is turned on at the meter
  2. If you have a prepay meter, check that you have enough credit
  3. Press the Reset button on the boiler display
  4. Ensure your external condensate pipe hasn't frozen in very cold weather

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Flame Sensing Probe
  • Spark Lead

Related codes

FU

Your boiler has detected that heat is building up too quickly and cannot circulate around your home, likely due to a blockage or a pump failure.

High DIY-safe £150-£350

What to check first

  1. Check that the main isolation valves underneath the boiler are fully open
  2. Ensure at least two or three radiators have their valves turned to the maximum setting
  3. Check that the boiler pressure is between 1.0 and 1.5 bar on the gauge

Parts commonly replaced

  • Central heating pump
  • Main heat exchanger
  • Return thermistor

Related codes

L 2

Your boiler has failed to ignite after multiple attempts and has safely locked itself out to prevent any issues.

High DIY-safe £90-250

What to check first

  1. Check if your gas supply is working by testing another gas appliance like a hob.
  2. Ensure your gas prepayment meter has credit if you have one.
  3. Locate the reset button on your boiler, press and hold it for 3 to 5 seconds, and release to see if the boiler fires up again.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

L1

Your boiler has temporarily locked itself out because the water inside is getting too hot or is not flowing properly.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Flow and Return Thermistors
  • Heat Exchanger

Related codes

L2

Your boiler has failed to light several times and has shut down for safety, meaning you currently have no heating or hot water.

High DIY-safe £100-£350

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Check if your condensate pipe (the white plastic pipe outside) is frozen or blocked.
  3. Reset the boiler by turning the control knob to 'Reset' and holding for two seconds.

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Flame sensing probe
  • Spark generator

Related codes

L4

Your boiler has sensed a problem with its internal temperature sensors or a lack of water movement, causing it to shut down for safety.

High Engineer only £100-£220

Parts commonly replaced

  • Flow thermistor
  • Return thermistor
  • Main PCB

Related codes

L5

Your boiler has detected a sensor problem that means it cannot accurately measure the temperature of the water returning to the unit, causing it to shut down for safety.

High Engineer only £90-180

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

L6

Your boiler thinks a flame is burning even though it shouldn't be, causing the system to shut down for safety.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation probe
  • Flame sensing electrode
  • Printed Circuit Board (PCB)

Related codes

L7

Your boiler has temporarily stopped because it cannot detect the temperature rising properly when trying to heat up.

High Engineer only £90-180

Parts commonly replaced

  • Flow thermistor
  • Return thermistor
  • Main heat exchanger

Related codes

L8

Your boiler has stopped working because its main computer control board is not properly set up or has suffered an electrical fault.

High Engineer only £250-£450

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Gas Valve

Related codes

Showing 21–23 of 23
LC

Your boiler has attempted to restart itself too many times in a short period because it is detecting a recurring problem.

High Engineer only £100-350

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Electrode
  • Gas Control Valve
  • PCB

Related codes

Ln

Your boiler has lost its flame while running, meaning it is not getting enough gas or the spark is failing to keep the burner lit.

High DIY-safe £100-350

What to check first

  1. Check if your gas meter has credit (if on a prepayment meter)
  2. Check if other gas appliances, like a hob, are working to confirm gas supply
  3. Reset the boiler by turning the mode knob to 'RE' and then back to the desired setting
  4. Ensure the external condensate pipe has not frozen if it is winter

Parts commonly replaced

  • Flame Sensing Electrode
  • Gas Valve
  • Ignition Lead
  • Spark Generator

Related codes

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