High Lockout
L 0C on Ideal Logic Max Combi

Your boiler is repeatedly shutting down and trying to restart itself, likely due to an underlying component failure preventing reliable ignition.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Restart occurs 5 times within 15 minutes.

What causes this fault?

This fault occurs when the boiler senses a repeated failure to maintain a steady flame, causing it to shut down and attempt to restart itself five times in a short period. The most common reason is that the internal sensors or gas components are struggling to confirm a safe ignition, eventually leading the system to lock itself out for safety.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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