High Lockout
F04 L04 on Ideal Logic Max System

Your boiler has detected a problem with the sensor that monitors the temperature of the water leaving the unit, usually causing the system to shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow Thermistor

What causes this fault?

This fault occurs when the internal sensor responsible for measuring the water temperature as it leaves the boiler fails or provides an unrealistic reading. The most common reason is that the sensor has physically degraded over time or a loose electrical connection has developed, preventing the control board from safely monitoring the heat levels.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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