High
ERROR CODE 8 on Ideal Mexico HE

Your boiler has detected that the pipe used to drain away water produced during heating is blocked, which is forcing the system to shut down for safety.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

CONDENSATE BLOCKAGE

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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