High Lockout
L8 on Ideal Mexico HE

Your boiler has stopped working because the fan inside, which helps safely push waste gases out of your home, is not spinning correctly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

FAN ERROR

What causes this fault?

This fault occurs when the boiler's control center sends power to the fan, but it doesn't receive a signal back that the fan is actually spinning. This is usually caused by the fan motor seizing up due to age or electrical wear, though it can also happen if the circuit board fails to communicate with the fan correctly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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