High
E01-505 on Ideal Mexico Super 40ff - 80ff

Your boiler is failing to light the pilot flame, which prevents the main burners from igniting and stops your heating and hot water from working.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pilot burner / injector / fittings: HONEYWELL Q 385 A 2036

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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