High
E01 412 on Ideal Mexico Super

Your boiler is failing to light because the cable that carries the spark to ignite the gas is faulty or disconnected.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

HT lead 750mm long

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 3 fault codes on the Mexico Super

Seeing a different code? Every code this model can display, in one place.

Neon I3Neon SG1

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