What the manual says
Manufacturer manualMains electricity ON
Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
DIY fix possible
No action required as this indicates the power is switched onIf the boiler is not heating, check that your thermostat or programmer is calling for heatEnsure the gas supply is turned on
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All 3 fault codes on the Mexico Super
Seeing a different code? Every code this model can display, in one place.