High
15 on Ideal Response SE

The main electronic brain of your boiler has encountered an internal error and cannot process signals correctly, which means your heating and hot water will not work.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Controller - internal failure - electronic

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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