High
28 on Ideal Response SE

Your boiler has stopped working because the mechanical fan responsible for venting combustion gases is not spinning or communicating with the control system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Air flow - Fan not running / no tacho signal

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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