High
Flow return reversed on Ideal Sprint

Your boiler has detected that the temperature sensors on the main pipes are showing unusual readings, often because the water flow is not moving in the direction the system expects.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check if the flow thermistor is correctly clipped to pipe. If not, replace flow thermistor.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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