High Lockout
4.10 on Ideal Vogue Gen2

Your boiler has stopped working because the fan that safely removes exhaust gases isn't running at the correct speed.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan Fault

What causes this fault?

This fault occurs when the boiler's internal computer detects that the fan is not spinning at the required speed to safely clear waste gases from the system. The most common reason is an electrical or mechanical failure within the fan motor itself, though sometimes a communication error between the main control board and the fan can trigger the shutdown.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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