Technical description
The boiler has been installed for more than 1 year.
What causes this fault?
This message is triggered by an internal timer within the boiler's control board that tracks the time elapsed since the last professional inspection. It is not caused by a mechanical failure, but rather by the system reaching its programmed 12-month milestone for modern safety and efficiency checks. Once the service is completed by an engineer, the timer is reset to clear the notification for another year.
DIY fix possible
Check your service records to see when the last inspection was performedContact a Gas Safe registered engineer to book a full annual serviceOnce serviced, the engineer will reset the service interval timer