Intergas Combi Compact HRE Fault codes & diagnostics

17 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-40 kW 2008-present
GC Numbers 47-291-0147-291-0247-291-04
Download the Intergas Combi Compact HRE manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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16 High 1 Medium

All 17 documented codes

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0.0

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £0-£100

What to check first

  1. Locate the external filling loop, which is a flexible silver hose connected between two pipes under your boiler.
  2. Open the valves at both ends of the filling loop to allow water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and remove the filling loop if required by your specific setup.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel
10

Your boiler has detected a faulty temperature reading from its primary sensor, which prevents it from safely heating your home or water.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Wiring harness

Related codes

11

Your boiler has stopped working because it is unable to accurately measure the temperature of the water inside the unit.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

12

Your boiler has lost the ability to read the temperature of the water being heated, so it has shut itself down as a precaution to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Wiring harness

Related codes

13

Your boiler has stopped working because it is unable to accurately read the temperature of the water used for your heating.

High Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

14

Your boiler has stopped working because it cannot correctly measure the temperature of the water inside the unit, forcing it to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

20

Your boiler has detected a communication issue with one of its internal temperature sensors, causing it to stop operating to ensure your safety.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness
  • Main PCB

Related codes

21

Your boiler has detected an issue with one of its internal temperature sensors, which means it cannot safely regulate its heat output and has shut down as a precaution.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

22

Your boiler's hot water temperature sensor is sending an incorrect signal, so the system has stopped heating to prevent damage.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) sensor
  • Wiring harness

Related codes

23

Your boiler has detected a communication error with an internal temperature sensor, which has caused it to stop heating your home and water as a safety precaution.

High Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

24

Your boiler has detected a communication error with its internal water temperature sensor, which is preventing it from heating your home or water correctly.

High Engineer only £120-200

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

27

Your boiler is struggling because it has lost the correct connection to the temperature sensor mounted on the outside of your property.

Medium Engineer only £100-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring loom
29

Your boiler has detected an internal electrical fault with the component that controls the gas supply, meaning it cannot safely start up.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Gas valve assembly

Related codes

30

Your boiler has detected an internal electrical fault linked to the component that controls the gas supply, meaning it will currently refuse to ignite for safety reasons.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB
  • Gas valve

Related codes

E1

Your boiler has stopped because the water pressure inside the system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (usually a silver braided hose with one or two valves) connected to the boiler pipework.
  2. Slowly open the valves to allow mains water into the boiler until the gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and check for any visible leaks around the pipework.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

E2

Your boiler is detecting a flame inside before it has actually started the ignition process, which means it cannot safely turn on.

High Engineer only £120-250

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E5

Your boiler has stopped working because the mechanical fan responsible for pushing out exhaust gases is not spinning or responding as it should.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Main PCB

Related codes

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