Intergas Combi Compact HRE Fault codes & diagnostics

10 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-40 kW 2008-present
GC Number 47-291-04
Download the Intergas Combi Compact HRE manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 7 High 1 Medium 1 Low

All 10 documented codes

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0

Your boiler has detected an issue with one of its internal temperature sensors during its startup safety check and has safely locked itself out.

Low Engineer only £90-180

Parts commonly replaced

  • Temperature sensor
  • Wiring harness

Related codes

1

Your boiler has automatically shut down because the internal water temperature has become dangerously high.

High Engineer only £150-£350

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Automatic bypass valve

Related codes

2

Your boiler has detected that two of its internal temperature sensors have been wired up the wrong way around.

High Engineer only £80-150
4

Your boiler has tried to start up, but it cannot detect a flame to keep it burning.

High Engineer only £150-300

Parts commonly replaced

  • Ignition lead
  • Electrodes
  • Gas valve

Related codes

5

Your boiler is trying to start up, but it cannot reliably detect the flame needed to keep the burners running safely.

High Engineer only £100-£250

Parts commonly replaced

  • Flame electrode
  • Ignition lead
  • Gas valve

Related codes

6

Your boiler is trying to light up, but it cannot safely detect the flame so it shuts itself off to keep your home safe.

High Engineer only £100-£250

Parts commonly replaced

  • Flame electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

8

Your boiler has detected that the internal fan responsible for safely pushing out exhaust gases is not spinning at the correct speed.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

10, 11, 12, 13, 14

Your boiler has detected an issue with its internal temperature sensors or water flow detector, which usually means it needs a professional to test or replace the faulty part.

Medium Engineer only £120-250

Parts commonly replaced

  • Flow sensor
  • Temperature sensor (S1)

Related codes

20, 21, 22, 23, 24

Your boiler has temporarily stopped working because it cannot properly read the temperature of the water inside the system.

High Engineer only £90-180

Parts commonly replaced

  • Temperature sensor (S2)
  • Sensor wiring harness

Related codes

29, 30

Your boiler has detected an internal electrical problem with the safety component that controls the gas supply, meaning it has temporarily stopped working for your safety.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Main printed circuit board (PCB)

Related codes

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