High Lockout
29 on Intergas Combi Compact HRE 28/24

Your boiler has detected an issue with the fan, which means it cannot safely move air and gas through the system to start the heating process.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan defect.

What causes this fault?

This fault occurs when the boiler's control system loses communication with the fan or detects that it isn't spinning at the required speed. The most common reasons are a mechanical failure of the fan motor itself, loose internal wiring, or a fault on the main circuit board failing to send power to the unit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

24View →

Related guides you might find useful

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Boiler keeps cutting out

Lockout fault with a reset-needed pattern.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →