Intergas Combi Compact HRE OV Fault codes & diagnostics

23 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 2010-present

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21 High 1 Medium 1 Low

All 23 documented codes

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10

Your boiler has detected a problem with its primary temperature sensor and has stopped working as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (S1)
  • Sensor wiring harness

Related codes

12

Your boiler has detected a problem with its primary temperature sensor and has stopped working as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (S1)
  • Sensor wiring harness

Related codes

13

Your boiler has detected a problem with its primary temperature sensor and has stopped working as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (S1)
  • Sensor wiring harness

Related codes

14

Your boiler has detected a problem with its primary temperature sensor and has stopped working as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (S1)
  • Sensor wiring harness

Related codes

20

Your boiler has detected a problem with the temperature sensor that monitors the water returning to the unit, causing it to stop running for safety.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Sensor wiring harness
  • External sensor
21

Your boiler has detected a problem with the temperature sensor that monitors the water returning to the unit, causing it to stop running for safety.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Sensor wiring harness
  • External sensor
23

Your boiler has detected a problem with the temperature sensor that monitors the water returning to the unit, causing it to stop running for safety.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor (S2)
  • Sensor wiring harness
  • External sensor
24

Your boiler has sensed that the water returning from your radiators is hotter than the water leaving the boiler, which usually means there is a circulation problem or a sensor fault.

High Engineer only £90-220

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Circulation pump
29

Your boiler has detected an issue with the fan, which means it cannot safely move air and gas through the system to start the heating process.

High Engineer only £250-£450

Parts commonly replaced

  • Fan unit
  • Fan wiring harness
  • Printed Circuit Board (PCB)

Related codes

30

Your boiler has sensed that the water returning to it is significantly hotter than the water going out, which usually means there is a blockage or a sensor error causing the system to stop for safety.

High Engineer only £120-350

Parts commonly replaced

  • Flow/Return Temperature Sensors (NTC)
  • Circulation Pump
  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 23
E01

Your boiler is trying to light but cannot spark or maintain a flame, meaning you have no heating or hot water.

High DIY-safe £120-300

What to check first

  1. Check that your gas emergency control valve is in the 'on' position.
  2. Verify if other gas appliances, such as a hob, are working to confirm gas supply.
  3. If you have a pre-payment meter, ensure you have sufficient credit.
  4. Press the 'Reset' button on the boiler control panel for 2 seconds.

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E02

Your boiler has shut down because the water inside it has become too hot, causing it to overheat for safety.

High DIY-safe £120-350

What to check first

  1. Check that all radiator valves are fully open to allow water to flow.
  2. Ensure your system pressure is between 1.0 and 1.5 bar on the gauge.
  3. Press the 'reset' button on the boiler control panel once the unit has cooled down.

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat (Limit Switch)
  • NTC Temperature Sensor

Related codes

E03

Your boiler has shut down because its internal temperature sensors have detected that the exhaust gases are getting too hot, which could damage the system.

High Engineer only £120-350

Parts commonly replaced

  • Heat exchanger (cleaning or replacement)
  • Flue gas thermistor
  • Main heat exchanger

Related codes

E04

Your boiler has detected that the water pressure is too low for it to run safely, or there is a blockage preventing water from circulating.

High DIY-safe £0-120

What to check first

  1. Check the pressure gauge on your boiler or under the sink; it should be between 1.0 and 1.5 bar.
  2. Locate the filling loop (a flexible silver hose) and slowly open the valves until the pressure reaches 1.2 bar.
  3. Ensure all radiator valves are open and your external pump (if applicable) is running.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Circulating pump

Related codes

E05

Your boiler has detected that the fan, which safely removes waste gases, is spinning at the wrong speed or has stopped working entirely.

High Engineer only £220-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E10

Your boiler has stopped working because it cannot correctly monitor the temperature of the water leaving the unit.

High Engineer only £120-£210

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Sensor wiring harness

Related codes

E11

Your boiler has detected a problem with one of its internal temperature sensors, which prevents it from monitoring the water returning to the unit correctly.

High Engineer only £90-160

Parts commonly replaced

  • Return temperature sensor (S2)
  • Sensor wiring harness

Related codes

E12

Your boiler's hot water sensor has failed or detected an error, meaning the system cannot accurately measure the temperature of your tap water.

Medium Engineer only £100-£180

Parts commonly replaced

  • DHW NTC thermistor (S3 sensor)
  • Sensor wiring harness

Related codes

E13

Your boiler has detected a problem with the sensor that monitors exhaust fumes, causing the unit to shut down for safety.

High Engineer only £120-£190

Parts commonly replaced

  • Flue gas sensor (S4)
  • Wiring harness connection

Related codes

E27

Your boiler is having trouble reading the outside temperature and is unable to adjust your heating efficiently.

Low Engineer only £90-160

Parts commonly replaced

  • Outside temperature sensor (NTC)
  • Sensor wiring
Showing 21–23 of 23
E29

Your boiler's electronic brains have encountered an internal software or communication error and can no longer control the heating safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Unit Interface

Related codes

E31

Your boiler has detected that the internal temperature sensors have been mixed up or are reading in the wrong order, preventing it from heating your water safely.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature NTC sensor
  • Return temperature NTC sensor
  • Wiring harness

Related codes

E36

Your boiler thinks it sees a flame even though it hasn't started the ignition process yet, which is a safety error that prevents the unit from firing up.

High Engineer only £120-300

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes