High Lockout
12 on Intergas Rapid 32

Your boiler has detected a problem with its primary temperature sensor and has shut down as a safety precaution to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Sensor fault S1

What causes this fault?

This fault occurs when the boiler's main flow temperature sensor sends an incorrect or garbled signal to the control board, suggesting the sensor has failed or become disconnected. The most common reason is that the internal components of the sensor have worn out over time, or the electrical wiring connecting it to the brain of the boiler has developed a loose connection.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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