Johnson Starley C16u Fault codes & diagnostics

14 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 16 kW 1994-2003 Discontinued
GC Number 42-451-23

Replaced by: Quantom

Download the Johnson Starley C16u manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 11 High 2 Medium

All 14 documented codes

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13

Your boiler has disabled the reset button because it was pressed too many times in a short period, likely due to an underlying fault causing repeated lockouts.

High Engineer only £90-250

Parts commonly replaced

  • Ignition Lead
  • Spark Electrode
  • Flame Sensing Probe
  • Gas Valve
21

Your boiler’s internal computer is having trouble processing signals from its electronic sensors, which has caused the system to stop working for safety.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness
25

Your boiler's internal computer parts are having trouble communicating because they are running mismatched software programs.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Control Board)
  • Interface PCB

Related codes

26

Your boiler is repeatedly struggling to keep the flame lit and has safely shut down to prevent damage.

High Engineer only £150-£450

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Fan
  • PCB

Related codes

30

Your boiler has detected a fault with the sensor that monitors air temperature within the ducting, causing it to stop running for safety.

High Engineer only £120-190

Parts commonly replaced

  • Duct air temperature sensor (thermistor)
  • Wiring harness

Related codes

31

Your boiler has lost its connection to the sensor that monitors air temperature inside the ducting, causing the system to stop working for safety.

High Engineer only £120-210

Parts commonly replaced

  • Duct air temperature sensor (thermistor)
  • Wiring harness / connector

Related codes

34

Your boiler is not receiving the correct amount of electricity from your home's power supply to operate safely.

Medium DIY-safe £100-250

What to check first

  1. Check if other appliances in your home are flickering or behaving strangely
  2. Ensure the boiler's fused spur switch is fully turned on and the fuse hasn't partially blown
  3. Contact your electricity network provider to see if there is a known power dip or 'brownout' in your area

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Electrical Fused Spur
  • External Voltage Regulator
43

Your heater has stopped working because its internal temperature sensor has developed an electrical fault and can no longer read the air flowing back into the unit.

High Engineer only £120-190

Parts commonly replaced

  • Return air thermistor
  • Wiring harness
  • Control board
44

Your boiler has lost its connection to a sensor that monitors the temperature of the air returning to the unit, causing it to stop operating as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Return air temperature sensor
  • Wiring harness
  • PCB

Related codes

45

Your boiler has detected an electrical fault with the internal sensor that monitors exhaust gases, causing it to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
  • Control PCB

Related codes

46

Your boiler has shut down because it cannot detect the sensor that monitors the temperature of the exhaust gases.

High Engineer only £120-£200

Parts commonly replaced

  • Flue gas temperature sensor (thermistor)
  • Wiring harness / connector
  • Main PCB

Related codes

57

Your boiler is struggling to breathe because the pipe that vents exhaust gases outside is blocked or obstructed.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue assembly
  • Fan assembly
  • Air pressure switch

Related codes

99

Your boiler's control panel has lost its connection to the main internal computer, causing the system to stop functioning because it cannot receive instructions.

High Engineer only £150-300

Parts commonly replaced

  • Interface cable
  • Main control board (ESYS)
  • Display interface unit

Related codes

Lt

Your heater is temporarily turning itself off because it is getting too hot and needs to cool down to prevent damage.

Medium DIY-safe £80-160

What to check first

  1. Check all warm air vents throughout the house to ensure they are fully open and not obstructed by furniture or curtains.
  2. Inspect the air filter and clean or replace it if it is clogged with dust.
  3. Ensure the return air grille is clear and not blocked by household items.

Parts commonly replaced

  • Air filter
  • Limit thermostat
  • Fan motor capacitor