High
b34 on Johnson Starley Warmcair DW

Your boiler has detected an unstable electrical supply from the national grid or your home wiring, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Mains frequency outside limits

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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