High
ER 16 + RESET on Johnson Starley Warmcair DW

Your boiler has detected that the water temperature difference between its pipes is too high, causing it to shut down to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Differential over-temp across DHW flow/return

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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