High
DHW SENSOR LOCKOUT on Johnson Starley J32 System ET

Your boiler has detected a problem with the sensor that monitors your hot water, so it has shut down that function to prevent overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DHW sensor lockout

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful