High
LOW POWER SUPPLY FROM MAINS on Johnson Starley J32 System ET

Your boiler is not receiving the correct amount of electricity from your home's power supply to run safely and has shut down as a precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check if mains supply to heater is between 190V - 256V @ 50 Hz, check for electrical fault, or replace PCB

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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