Medium
4.11 on Keston C30 / C35

Your boiler is perfectly capable of heating your water, but it is refusing to turn on your radiators because it cannot detect a request for central heating.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

NO CH OPERATION BUT DHW WORKS OK

From this model's manual
Verified against the Keston C30 C35 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

4.10View →4.12View →

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