Keston Qudos 28S Fault codes & diagnostics

30 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 28 kW Discontinued
GC Numbers 41-930-1741-930-18
Download the Keston Qudos 28S manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
26 High 4 Low

All 30 documented codes

Tap any card for details

E01

Your boiler has failed to ignite and has safely shut itself down to prevent a gas buildup.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Main control board

Related codes

E02

Your boiler has failed to start up after several attempts, meaning it is currently unable to provide heating or hot water until the ignition issue is resolved.

High Engineer only £120-280

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead

Related codes

E03

Your boiler is failing to ignite because it cannot properly detect or initiate the spark required to start the flame.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead

Related codes

E04

Your boiler is struggling to keep its flame lit while in operation, which means it has safely shut itself down to prevent any issues.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flue seal
  • Condensate trap

Related codes

E12

Your boiler has automatically shut down because the water inside it has become dangerously hot.

High Engineer only £150-300

Parts commonly replaced

  • NTC Sensor
  • Primary Heat Exchanger
  • Pump
E20

Your boiler is struggling to breathe because the internal fan is not spinning fast enough to safely light the flame.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB
E24

Your boiler has detected that hot water is flowing back into the unit from the wrong direction or at the wrong temperature, causing it to shut down for protection.

High Engineer only £120-250

Parts commonly replaced

  • Flow Thermistor
  • Return Thermistor
  • Pump

Related codes

E25

Your boiler is overheating rapidly because it cannot move the hot water around your radiators effectively.

High Engineer only £150-350

Parts commonly replaced

  • Circulating pump
  • System filter
  • Heat exchanger

Related codes

E26

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe £0-£120

What to check first

  1. Locate the filling loop (a silver flexible hose or small integrated valve) under your boiler.
  2. Open the valve(s) slowly to allow water into the system while watching the pressure gauge on the front of the boiler.
  3. Stop when the needle reaches between 1 and 1.5 bar, then ensure the valve is firmly closed.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

E28

Your boiler has stopped working because the component responsible for venting burnt gases is not communicating correctly or is failing to spin.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)
Showing 11–20 of 30
E31

Your boiler has stopped working because its internal heat-sensing component is sending a faulty signal, meaning the system cannot accurately measure the water temperature.

High Engineer only £120-220

Parts commonly replaced

  • Flow thermistor sensor
  • Wiring harness
E32

Your boiler has stopped working because one of its internal temperature sensors is giving an incorrect reading, preventing it from safely heating your home.

High Engineer only £120-220

Parts commonly replaced

  • Return thermistor
  • Wiring harness

Related codes

E33

Your boiler is struggling to accurately measure the temperature of your hot water, which means it has stopped providing it to prevent system errors.

High Engineer only £120-200

Parts commonly replaced

  • DHW Thermistor
  • Wiring harness

Related codes

E35

Your boiler has detected a faulty reading from the flue temperature sensor, which stops the system from operating to keep you safe.

High Engineer only £120-220

Parts commonly replaced

  • Flue sensor
  • Wiring harness

Related codes

E36

Your boiler has stopped working because it has lost the connection to the sensor that monitors the temperature of the water circulating through your heating system.

High Engineer only £120-200

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness

Related codes

E37

Your boiler has lost the signal from a temperature sensor that monitors the water returning to the system, causing it to stop heating as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

E38

Your boiler has lost its connection to the sensor that monitors your hot water temperature.

High Engineer only £120-200

Parts commonly replaced

  • DHW Thermistor
  • Wiring Harness
E40

Your boiler has stopped working because it cannot detect the temperature of the exhaust gases, which is a necessary safety check to ensure the unit is venting properly.

High Engineer only £120-220

Parts commonly replaced

  • Flue thermistor
  • Wiring harness
E52

Your boiler has detected that the exhaust gases are becoming dangerously hot, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Heat exchanger
  • Flue gas temperature sensor
  • Pump
E62

Your boiler has detected that the water pressure inside your heating system is too high, which could prevent it from working safely.

High DIY-safe £90-200

What to check first

  1. Locate the filling loop (a silver flexi-hose) connected to your heating pipes.
  2. Ensure both valves on the filling loop are turned firmly to the closed position.
  3. If the pressure remains high, cautiously bleed a radiator in the house to release some water until the gauge drops to between 1 and 1.5 bar.

Parts commonly replaced

  • Pressure Relief Valve (PRV)
  • Expansion Vessel
Showing 21–30 of 30
E67

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £0-£120

What to check first

  1. Locate the external filling loop, which is usually a flexible silver hose connected between two valves near your boiler or hot water cylinder.
  2. Open the valves slowly to allow water to enter the system until the pressure gauge on the boiler shows between 1 and 1.5 bar.
  3. Close both valves tightly and remove the filling loop if required by your specific setup.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

E70

Your boiler has detected that parts inside the casing have become dangerously hot, so it has safely shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Overheat thermostat
  • Heat exchanger thermal fuse
  • Primary flow sensor
  • Circulating pump

Related codes

E72-401

Your boiler has detected an internal overheating safety trigger, which has permanently shut down the system to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Thermal fuse
  • Heat exchanger thermostat
E73

Your boiler is having a communication error because a small electronic key, which tells the system how to operate, is not being detected correctly.

High Engineer only £150-300

Parts commonly replaced

  • Code plug
  • Main PCB
  • Wiring loom

Related codes

E74

Your boiler is failing to operate because the electricity supply feeding it is too low to work safely.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Electrical supply wiring
  • External spur switch

Related codes

E75

Your boiler has detected that the incoming electricity supply is too high, which could damage its internal electronic controls.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fuses

Related codes

E76

Your boiler is receiving an unusual signal from the solar heating sensor, which is stopping it from communicating correctly with your solar panels.

Low Engineer only £120-220

Parts commonly replaced

  • Solar sensor
  • Wiring harness
  • PCB

Related codes

E77

Your boiler is not receiving a signal from a solar heating sensor, likely because the wire has become loose or disconnected.

Low Engineer only £120-200

Parts commonly replaced

  • Solar sensor probe
  • Sensor wiring loom
E95

Your boiler is detecting an electrical fault with the sensor connected to your solar water heating system.

Low Engineer only £120-250

Parts commonly replaced

  • Solar tank temperature sensor
  • Wiring harness

Related codes

E96

Your boiler is having trouble communicating with the optional solar water heating system, which may prevent your hot water from being heated by solar energy.

Low Engineer only £120-220

Parts commonly replaced

  • Solar tank temperature sensor
  • Wiring harness

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.