High
E73 on Keston Qudos 28S

Your boiler is having a communication error because a small electronic key, which tells the system how to operate, is not being detected correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Code plug error - check loom and connections to main pcb.

From this model's manual
Verified against the Keston Qudos 28s installation & service manual, page 38.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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