Keston C90 / C110 Fault codes & diagnostics

37 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 90-110 kW Discontinued

Replaced by: Keston Heat

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 28 High 7 Low

All 37 documented codes

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0 nn

Your boiler is currently in standby mode because it is not receiving a signal from your thermostat or timer to provide heating or hot water.

Low DIY-safe

What to check first

  1. Check that your heating timer or programme is set to 'On'
  2. Turn up the temperature on your room thermostat to see if the boiler fires up
  3. Ensure the boiler's own internal temperature or mode settings are currently active
2 nn

Your boiler is currently unable to light the burner because it cannot generate the electrical spark required to start the flame.

High Engineer only £180-350

Parts commonly replaced

  • Ignition transformer
  • Ignition lead
  • Main PCB

Related codes

3 nn

Your boiler has identified an issue with the internal ignition or flame process for your primary heating circuit.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Control PCB
4 nn

Your boiler has detected an issue with the heating zone for a specific part of your home, and the burner is not operating correctly for that section.

High Engineer only £150-350

Parts commonly replaced

  • Zone control module
  • Wiring harness
  • Control board
9 nn

Your boiler has detected an internal error it does not recognise and has shut itself down as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Main control board
  • Wiring harness
  • Ignition module
Showing 11–20 of 37
B 18

Your boiler has switched itself off because the water inside is running much hotter than it should be.

High Engineer only £150-350

Parts commonly replaced

  • NTC Temperature sensor
  • Pump
  • Heat exchanger

Related codes

B 19

Your boiler has detected that the water returning to it is dangerously hot and has shut down to prevent damage or overheating.

High Engineer only £150-350

Parts commonly replaced

  • Return temperature sensor
  • Central heating pump
  • System filter

Related codes

B 24

Your boiler has detected that hot water is flowing in the wrong direction, indicating a potential issue with your heating system's pump or sensor wiring.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow thermistor
  • Return thermistor

Related codes

B 25

Your boiler is overheating because water isn't moving through the system properly, likely due to trapped air or a blockage.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Automatic air vent
B 26

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £0-£100

What to check first

  1. Locate the filling loop, which is a flexible silver pipe under the boiler.
  2. Open the valves at both ends of the filling loop to allow cold mains water to enter the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close both valves firmly and ensure the loop is disconnected if it is of a non-permanent type.

Parts commonly replaced

  • Filling loop
  • Pressure gauge
  • Pressure relief valve

Related codes

B 28

Your boiler has detected that the internal fan responsible for venting exhaust gases is not communicating with the system, so it has safely shut down to prevent unsafe operation.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Wiring harness
  • PCB

Related codes

B 29

Your boiler's air circulation fan is not communicating properly with the control system, which prevents the unit from starting safely.

High Engineer only £200-400

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

B 30

Your boiler is struggling to pump water around your heating system effectively, meaning it cannot move the hot water away from its internal components quickly enough.

High Engineer only £150-350

Parts commonly replaced

  • Circulating pump
  • System filter
  • Heat exchanger

Related codes

B 65

Your boiler is momentarily pausing because it has not yet received a signal that the internal fan is spinning up as expected.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi
Showing 21–30 of 37
b...

Your boiler has detected that it is running too hot or that the pressure in your heating system is too low, so it has purposefully shut down to protect itself from damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • System pressure sensor
  • Pump assembly
E 00

Your boiler has detected a flame inside when it is switched off, which is a safety lockout preventing the unit from starting.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification probe
  • Gas valve
  • PCB

Related codes

E 02

Your boiler is failing to light the flame needed to produce heat or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition lead
  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E 03

Your boiler is failing to detect the flow of gas required to ignite the burners, meaning it cannot safely produce heat or hot water.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Gas control PCB

Related codes

E 04

Your boiler has lost its memory of a previous error because it was switched off and back on again while it was already trying to protect itself.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition lead
  • Flame rectification electrode

Related codes

E 11

Your boiler's computer is experiencing a internal processing error and needs to be reset or potentially replaced to get the system working again.

High Engineer only £250-450

Parts commonly replaced

  • Main Control Board
  • PCB

Related codes

E 12

Your boiler has detected that it is getting dangerously hot and has shut itself down to prevent damage to the internal system.

High Engineer only £150-300

Parts commonly replaced

  • Thermal fuse
  • Flue overheat thermostat
  • Heat exchanger

Related codes

E 18

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • System filter
  • Central heating pump
  • Heat exchanger
  • System thermistor

Related codes

E 19

Your boiler has detected that the water returning to it is too hot, which suggests the water isn't moving through your radiators properly and the system is overheating.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Return sensor

Related codes

E 25

Your boiler is struggling to pump water around your heating system quickly enough, causing the water inside to get hot too fast and triggering a safety shutdown.

High DIY-safe £120-250

What to check first

  1. Check that all radiator valves throughout your home are fully open.
  2. Inspect the boiler pressure gauge to ensure it is within the normal green operating range (usually 1.0 to 1.5 bar).
  3. Turn the boiler off at the fused spur and back on again after 30 seconds to attempt a system reset.

Parts commonly replaced

  • System pump
  • Flow sensor
  • Central heating filter
Showing 31–37 of 37
E 28

Your boiler has stopped working because the mechanical fan that pushes waste gases outside is not spinning as it should.

High Engineer only £200-400

Parts commonly replaced

  • Fan assembly
  • Fan harness
  • PCB
E 30

Your boiler is struggling to move heat around your home because the water is not flowing efficiently between the heater and your radiators.

High Engineer only £120-250

Parts commonly replaced

  • Circulation pump
  • System filter
  • Central heating system diverter valve

Related codes

E 31

Your boiler has stopped working because it is unable to accurately read the temperature of the water flowing through the system due to a faulty sensor connection.

High Engineer only £120-200

Parts commonly replaced

  • Flow thermistor
  • Wiring harness

Related codes

E 32

Your boiler has lost the ability to accurately measure the temperature of the water returning to it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness/connector

Related codes

E 36

Your boiler has lost the ability to measure the temperature of the water flowing through it because a sensor connection has failed or disconnected.

High Engineer only £120-200

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness

Related codes

E 37

Your boiler has lost the signal from one of its internal temperature sensors, meaning it cannot correctly measure the temperature of the water returning to the system and has stopped working as a safety precaution.

High Engineer only £120-220

Parts commonly replaced

  • Return thermistor
  • Wiring loom

Related codes

E 44

Your boiler has stopped heating because the water pressure inside the system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a flexible metal hose connected to two valves under the boiler.
  2. Open the valves slowly to allow mains cold water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves firmly and check the display to confirm the error has cleared.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor