High
E 31 on Keston C90 / C110

Your boiler has stopped working because it is unable to accurately read the temperature of the water flowing through the system due to a faulty sensor connection.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow thermistor short circuit - check/replace connections/thermistor

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful