High
E99 on Keston Celsius 25

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flue sensor short circuit – check connections to flue sensor are in place

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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