Keston Celsius 25 Fault codes & diagnostics

50 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 25 kW 2006-2015 Discontinued

Replaced by: Keston System 30

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Each cell = one fault code. Hover to identify.
48 High 1 Medium 1 Low

All 50 documented codes

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C0

Your boiler's electronic identity card is missing or has failed, meaning the system cannot confirm its specific model settings to start up.

High Engineer only £120-280

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

C2

Your boiler's internal memory chip has developed a communication problem or has failed, preventing the control board from recognizing the unit's settings.

High Engineer only £180-350

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Main Printed Circuit Board (PCB)

Related codes

E00

Your boiler thinks it can see a flame even though it hasn't tried to light yet, which is causing it to shut down for safety.

High Engineer only £120-£280

Parts commonly replaced

  • Flame sense electrode
  • Ionisation probe
  • Printed Circuit Board (PCB)

Related codes

E01

Your boiler has tried to light several times without success, meaning your heating and hot water will not work until the gas supply is restored or the ignition is fixed.

High DIY-safe £100-350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. Check if other gas appliances (like a hob) are working to confirm gas flow to the property
  3. If you have a prepaid gas meter, ensure it has sufficient credit
  4. Gently press the reset button on the control panel to see if the boiler restarts

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • Ignition lead

Related codes

E02

Your boiler thinks it sees a flame even though it hasn't finished its start-up sequence, which prevents it from firing up safely.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation probe
  • Ignition electrode
  • Control board (PCB)

Related codes

E03

Your boiler has become too hot and has shut down as a safety precaution to prevent damage.

High DIY-safe £100-300

What to check first

  1. Check that your radiator valves and any isolation valves are fully open
  2. Bleed your radiators to remove any trapped air
  3. Ensure the system pressure is between 1.0 and 1.5 bar
  4. Press the reset button to restart the boiler

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor (NTC Sensor)

Related codes

E04

Your boiler has been turned off and on again while it was already trying to report a different fault, causing it to become stuck.

High DIY-safe £0-120

What to check first

  1. Locate the reset button on the control panel
  2. Press and hold the reset button for 3 to 5 seconds
  3. Wait for the boiler to restart and monitor for a new fault code

Parts commonly replaced

  • No parts usually required for E04 itself
  • Ignition Electrode
  • Printed Circuit Board (PCB)

Related codes

E05

Your boiler has detected that the internal fan, which safely clears exhaust gases, has stopped spinning correctly, causing the system to shut down for safety.

High Engineer only £280-450

Parts commonly replaced

  • Extraction Fan
  • Fan Wiring Harness
  • Main Control PCB

Related codes

E07

Your boiler has shut down because it detected that the exhaust gases are getting too hot, which can indicate poor water circulation or a problem with the main heat exchanger.

High Engineer only £180-£650

Parts commonly replaced

  • Main Heat Exchanger
  • Flue NTC Sensor
  • Circulation Pump

Related codes

E08

Your boiler is failing to detect the flame it has lit, which is preventing it from running safely.

High Engineer only £180-450

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Boiler control board (PCB)

Related codes

Showing 11–20 of 50
E09

Your boiler has detected an internal electrical problem with the mechanism that controls the gas supply, meaning it cannot safely light itself to provide heating or hot water.

High Engineer only £220-450

Parts commonly replaced

  • Gas Valve
  • Main Control PCB
  • Wiring Harness

Related codes

E10

Your boiler’s internal computer has encountered a critical electronic failure and can no longer control the heating system safely.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Box Unit

Related codes

E11

Your boiler has detected that its internal temperature sensors are giving conflicting readings and cannot confirm if they are measuring the correct pipes.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Sensor wiring harness

Related codes

E12 to E22

Your boiler's internal computer has detected a technical software or hardware failure and can no longer manage the heating system safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Control Board)
  • Wiring Harness

Related codes

E18

Your boiler has detected that the water inside is getting too hot because it isn't moving through the system properly.

High DIY-safe £100-£350

What to check first

  1. Check that all radiator valves are fully open.
  2. Ensure your external heating controls and thermostat are calling for heat.
  3. Check your system pressure gauge is between 1 and 1.5 bar; top up if low.

Parts commonly replaced

  • Circulation pump
  • Heat exchanger (flushing/cleaning)
  • Flow temperature sensor

Related codes

E19

Your boiler has switched itself off because the water returning to it is too hot, which usually means the water isn't moving through your radiators properly.

High DIY-safe £120-350

What to check first

  1. Ensure all radiator valves (TRVs) are fully open to allow water to flow.
  2. Check that your external heating pump (if visible) is running and making a humming sound.
  3. Check that your central heating bypass valve is not closed too tightly.

Parts commonly replaced

  • Circulation pump
  • Return temperature NTC sensor
  • Bypass valve

Related codes

E23

Your boiler is struggling to detect or maintain the correct amount of water inside the system.

High DIY-safe £100-220

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is too low, use the external filling loop valves to top up the system water.
  3. Ensure any isolation valves under the boiler are fully open and restart the unit.

Parts commonly replaced

  • Water pressure sensor
  • Filling loop
  • Expansion vessel

Related codes

E24

Your boiler has shut down because it keeps losing water pressure and needs a manual reset and top-up.

High DIY-safe £80-250

What to check first

  1. Check the pressure gauge; it should be between 1.0 and 1.5 bar
  2. Locate the external filling loop and top up the water pressure
  3. Inspect radiators and pipework for visible signs of a leak
  4. Press the 'Reset' button on the boiler control panel

Parts commonly replaced

  • Expansion vessel
  • Pressure relief valve
  • Automatic air vent

Related codes

E25

Your boiler's main internal computer has detected a serious internal error and has stopped working to protect the system.

High Engineer only £280-450

Parts commonly replaced

  • Main Control Box (PCB)
  • Wiring Harness

Related codes

E26

Your boiler has started an ignition sequence but the flame went out, likely due to a blocked pipe or an issue with the gas supply.

High DIY-safe £100-£250

What to check first

  1. Check the white plastic condensate drain pipe outside for any signs of freezing or blockages.
  2. Inspect the flue terminal on your outside wall to ensure no debris, nests, or snow are blocking the air flow.
  3. If you use LPG, check that your tank has not run out of fuel.
  4. Press the 'Reset' button on the boiler control panel.

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Condensate trap

Related codes

Showing 21–30 of 50
E30

Your boiler has detected an electrical fault with the internal sensor that monitors water temperature, causing the system to shut down for safety.

High Engineer only £120-210

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Sensor wiring harness

Related codes

E31

Your boiler has lost communication with its internal temperature monitoring system, meaning it cannot safely tell how hot the water is and has shut down as a precaution.

High Engineer only £120-£240

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Wiring harness
  • Main PCB

Related codes

E32

Your boiler has detected a fault with the sensor that monitors hot water temperature, meaning it cannot safely heat water for your taps.

Medium Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) thermistor
  • DHW sensor wiring harness

Related codes

E33

Your boiler has detected an electrical fault with the sensor that manages your hot water temperature.

High Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

E34

Your boiler has detected that the electrical power coming from your mains supply is too low for it to operate safely.

High DIY-safe £0-120

What to check first

  1. Check if other appliances in your home are flickering or behaving strangely
  2. Check your consumer unit (fuse box) to ensure no switches have tripped
  3. Contact your electricity network provider to see if there is a known power fluctuation or brownout in your area

Parts commonly replaced

  • No parts usually required
  • Printed Circuit Board (PCB) if damaged by surge

Related codes

E35

Your boiler has detected an issue with the electrical power coming into your home, meaning the electricity speed doesn't match what the boiler needs to run safely.

High Engineer only £100-350

Parts commonly replaced

  • Main PCB
  • External Voltage Regulator

Related codes

E36

Your boiler has lost communication with its internal temperature sensor, preventing it from heating your home or water safely.

High Engineer only £90-160

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness

Related codes

E37

Your boiler has detected that the water pressure is too low to operate safely and has shut down to protect itself.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler.
  2. Slowly open the one or two valves on the filling loop to allow water into the system.
  3. Watch the pressure gauge until it reaches between 1.0 and 1.5 bar, then close the valves tightly.
  4. The boiler should reset automatically once the correct pressure is detected.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

E38

Your boiler’s control panel has developed a technical fault that is preventing the reset button from working properly.

High Engineer only £180-£320

Parts commonly replaced

  • Fascia PCB
  • User Interface Panel

Related codes

E40

Your boiler has too much water inside its system, which is causing it to shut down for safety.

High DIY-safe £80-180

What to check first

  1. Check that the silver filling loop valves are fully closed
  2. Bleed water from a radiator using a bleed key to reduce pressure
  3. Monitor the pressure gauge until it returns to between 1.0 and 1.5 bar
  4. Reset the boiler once the correct pressure is reached

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve

Related codes

Showing 31–40 of 50
E41

Your boiler's internal display screen and main control computer are struggling to talk to each other, which prevents the boiler from starting.

High Engineer only £120-380

Parts commonly replaced

  • Wiring harness
  • Display fascia board
  • Main PCB

Related codes

E43

Your boiler's internal thermometer that measures the temperature of the water coming back into the unit has developed an electrical fault, causing the system to stop working for safety.

High Engineer only £90-160

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Sensor wiring harness

Related codes

E44

Your boiler has lost signal from the pipe that monitors water returning from your radiators, meaning it cannot safely regulate the heating temperature.

High Engineer only £90-180

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness connector

Related codes

E45

Your boiler has detected a technical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-£200

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

E46

Your boiler's main control panel has lost connection with its internal computer, meaning instructions are not being sent or received correctly.

High Engineer only £120-350

Parts commonly replaced

  • Wiring harness
  • Display fascia board
  • Main PCB

Related codes

E99

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue Gas Sensor
  • Wiring Harness

Related codes

Enn

Your boiler has encountered a critical system error that has forced it to shut down to prevent damage or unsafe operation.

High DIY-safe £150-450

What to check first

  1. Turn the power switch to the boiler off and wait for 30 seconds
  2. Turn the power back on to see if the system recalibrates
  3. Press and hold the 'Reset' button for three seconds

Parts commonly replaced

  • Main PCB (Control Board)
  • Wiring Harness
  • Gas Valve

Related codes

F0

Your boiler's internal computer chip is missing or not communicating properly with the main control board, preventing the system from starting.

High Engineer only £100-250

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

F1

Your boiler has detected that there is not enough water in the system to operate safely, which has caused it to shut down.

High DIY-safe £60-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler.
  2. Slowly open the one or two taps/valves on the filling loop to allow water into the system.
  3. Watch the pressure gauge and close the taps firmly once it reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop valves
  • Expansion vessel
  • Pressure sensor

Related codes

F2

Your boiler has lit correctly but the flame has gone out unexpectedly, causing the system to shut down for safety.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances like your oven or hob are working to ensure gas is reaching the property
  2. Check if your gas meter has credit (if using a pre-payment meter)
  3. Reset the boiler by pressing the reset button for five seconds

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead
  • Condensate trap

Related codes

Showing 41–50 of 50
F3

Your boiler has detected an issue with the fan, meaning it cannot safely clear exhaust fumes and will not start for your safety.

High Engineer only £250-£450

Parts commonly replaced

  • Extraction Fan
  • Main PCB
  • Wiring Harness

Related codes

F4

Your boiler has sensed that water is not circulating correctly or a temperature sensor has failed, causing the system to shut down for safety.

High Engineer only £120-£250

Parts commonly replaced

  • Flow Thermistor
  • Return Thermistor
  • Circulation Pump

Related codes

F5

Your boiler has detected a problem with the sensor that monitors the temperature of the water returning from your radiators, preventing it from heating correctly.

High Engineer only £90-180

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F6

Your boiler has lost communication with the sensor that measures the temperature outside, which may cause your heating to be less efficient or run at the wrong temperature.

Low Engineer only £90-180

Parts commonly replaced

  • Outside weather compensation sensor
  • Sensor wiring harness

Related codes

F7

Your boiler is not receiving enough electrical power from the mains supply to operate safely.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Voltage Regulator

Related codes

F9

Your boiler's internal computer has encountered a critical error and can no longer control the heating system safely.

High Engineer only £280-550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Electrical wiring loom

Related codes

L1

Your boiler has shut down because the water inside the unit has become too hot, likely due to a circulation problem.

High DIY-safe £100-£350

What to check first

  1. Check that your radiator valves are open to allow water to flow through the system.
  2. Ensure your system pressure is between 1 and 1.5 bar on the pressure gauge.
  3. Reset the boiler by turning the control knob to the 'Reset' position for five seconds.

Parts commonly replaced

  • Circulation Pump
  • Thermistor (NTC Sensor)
  • Main Heat Exchanger

Related codes

L2

Your boiler is failing to keep a steady flame, causing the system to shut down for safety purposes.

High DIY-safe £120-£350

What to check first

  1. Check if your gas supply is active and other gas appliances are working
  2. Press and hold the reset button for five seconds
  3. Thoroughly inspect the external condensate drain pipe for ice or blockages

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead
  • Spark generator

Related codes

L5

Your boiler has been manually reset too many times in a short period and has locked itself out as a safety precaution.

High DIY-safe £0-120

What to check first

  1. Turn the power supply to the boiler off at the fused spur switch
  2. Wait for at least 5 minutes to allow the internal timer to reset
  3. Switch the power back on and see if the boiler restarts normally

Parts commonly replaced

  • None (Software lockout)
  • Printed Circuit Board (PCB) if fault persists

Related codes

L6

Your boiler thinks it sees a flame even though it hasn't finished its start-up sequence, so it has locked itself out for safety.

High Engineer only £120-280

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Printed Circuit Board (PCB)