RED LOCKOUT BUTTON High

Keston RED LOCKOUT BUTTON Fault Code

Also written as REDLOCKOUTBUTTON — same fault.

The Keston RED LOCKOUT BUTTON fault code means: your boiler has detected a safety or performance problem and has shut itself down to prevent damage.. It appears on 1 Keston model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Shut down signal / Red light on the instrument panel
Typical repair cost £100-350 (including labour)

DIY fix possible

Check that your gas supply is active and credit is on the meterEnsure the condensate drain pipe outside has not frozen in cold weatherPress and hold the red reset button for three seconds to restart the system

Find a Gas Safe engineer

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Keston models that show the RED LOCKOUT BUTTON fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Keston RED LOCKOUT BUTTON fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026