Keston RED LOCKOUT BUTTON Fault Code
Also written as REDLOCKOUTBUTTON — same fault.
The Keston RED LOCKOUT BUTTON fault code means: your boiler has detected a safety or performance problem and has shut itself down to prevent damage.. It appears on 1 Keston model in our database.
Technical description: Shut down signal / Red light on the instrument panel
DIY fix possible
Check that your gas supply is active and credit is on the meterEnsure the condensate drain pipe outside has not frozen in cold weatherPress and hold the red reset button for three seconds to restart the system
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Gas Safe Register →Keston models that show the RED LOCKOUT BUTTON fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Keston RED LOCKOUT BUTTON fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026