High
RED LOCKOUT BUTTON on Keston R-sm 20 FB

Your boiler has detected a safety or performance problem and has shut itself down to prevent damage.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Shut down signal / Red light on the instrument panel

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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