Keston R-sm 20 FB Fault codes & diagnostics

4 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 20 kW 2002-2007 Discontinued

Replaced by: Keston Heat

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

All 4 documented codes

Tap any card for details

CONDITION 1

Your boiler has detected a fault and has safely shut itself down to prevent damage, leaving you without heating and hot water.

High Engineer only £120-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition Electrode
  • Flame Sensing Probe
  • External Pump

Related codes

CONDITION 2

Your boiler is trying to start its ignition sequence, but it is stuck at the stage where the fan is running and it cannot confirm if the flame has successfully lit.

High Engineer only £180-450

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
  • Fan Assembly

Related codes

CONDITION 3

Your boiler is trying to start up but the burner refuses to ignite, meaning it cannot produce any heat for your home or water.

High Engineer only £150-450

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
  • Air Pressure Switch

Related codes

RED LOCKOUT BUTTON

Your boiler has detected a safety or performance problem and has shut itself down to prevent damage.

High DIY-safe £100-350

What to check first

  1. Check that your gas supply is active and credit is on the meter
  2. Ensure the condensate drain pipe outside has not frozen in cold weather
  3. Press and hold the red reset button for three seconds to restart the system

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB
  • Thermistor