Keston Combi 30 Fault codes & diagnostics

14 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 30 kW 2013 onwards Discontinued
GC Number 47-930-04
No manual available yet We don't hold the official service manual for this model yet. We're sourcing it.

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
10 High 3 Medium 1 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-930-04 Combi 30 2013–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 14 documented codes

Tap any card for details

Boiler Type Card Fault

Your boiler's control system is unable to read or recognise its internal setup card, meaning it cannot operate safely.

High Engineer only £150-300

Parts commonly replaced

  • Boiler Control Card
  • Printed Circuit Board (PCB)

Related codes

Fan Fault

Your boiler has stopped working because it cannot safely expel combustion gases, usually due to an issue with the internal fan or its electrical connection.

High Engineer only £150-300

Parts commonly replaced

  • Flue Gas Fan
  • Fan Harness
  • Printed Circuit Board (PCB)

Related codes

Flame Loss

Your boiler has safely shut down because the flame inside went out or could not be detected while trying to run.

High Engineer only £100-250

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB

Related codes

Ignition Lockout

Your boiler has tried to start up several times but failed to ignite the gas safely, so it has locked itself out to prevent any issues.

High Engineer only £150-£300

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB

Related codes

Lockout 6

Your boiler is temporarily shutting down because its sensor thinks a flame is present inside when it shouldn't be.

High Engineer only £150-£300

Parts commonly replaced

  • Flame detector electrode
  • Printed Circuit Board (PCB)

Related codes

Low Mains Voltage

Your boiler has detected that the electrical supply coming into your home is lower than it needs to be to run safely and properly.

Medium Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • Internal wiring fuse
Low Water Pressure

Your boiler has detected that there is not enough water in the system to operate safely, which is usually caused by a small leak or air being bled from radiators.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler.
  2. Slowly open the one or two taps/valves until you hear water flowing.
  3. Watch the pressure gauge until it reaches between 1.0 and 1.5 bar, then close the taps tightly.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

Outside Sensor Fault

Your boiler is having trouble communicating with the weather sensor outside your home, but it should still continue to keep you warm in the meantime.

Low Engineer only £90-180

Parts commonly replaced

  • Outside weather compensation sensor
  • Wiring connection
Overheat Lockout

Your boiler has temporarily shut itself down because the internal water temperature got too high.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • NTC Thermistor
  • Heat Exchanger

Related codes

PCB Fault

Your boiler's main electronic control board has not been properly set up or programmed for your specific boiler model.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
PCB Replacement

Your boiler has detected an issue with its internal memory chip or main control board, meaning it cannot operate safely and has shut down.

High Engineer only £250-£450

Parts commonly replaced

  • Boiler Control PCB
  • BCC (Boiler Calibration Chip)

Related codes

Return Thermistor Fault

Your boiler is temporarily unable to accurately measure the temperature of the water returning from your radiators.

Medium Engineer only £120-200

Parts commonly replaced

  • Return Thermistor
  • NTC Sensor

Related codes

Too Many Resets

Your boiler has temporarily locked itself out for safety because it was restarted too many times in a short period.

Medium Engineer only £90-150

Parts commonly replaced

  • Main PCB
  • Ignition Lead

Related codes