What the manual says
Manufacturer manualNO CH BUT DHW OK
From this model's manual
Verified against the Keston/Keston Heat 45 installation & service manual.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like 87: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 36 fault codes on the Heat 45
Seeing a different code? Every code this model can display, in one place.
167475767879808182838485868990BCC FaultCylinder Thermistor FaultE18Error 20False Flame LockoutFan FaultFlame LossFlow Thermistor FaultFlow/Flue Thermistor FaultFlow/Return ReversedFlue Thermistor FaultIgnition LockoutL5Low Mains VoltageLow Water PressureOutside Sensor FaultOverheat LockoutPCB FaultReturn Thmr FaultToo Many Resets
Related guides you might find useful
Hot water works but heating does not
On a combi it is usually the diverter valve. On a system boiler, the motorised valve.
Read →No hot water but heating works
Almost always a stuck diverter valve on a combi.
Read →Radiator not heating up
One cold radiator is usually a stuck valve pin or trapped air.
Read →