Medium
87 on Keston Heat 45

Your boiler is providing hot water to your taps as normal, but it is refusing to activate the central heating for your radiators.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

NO CH BUT DHW OK

From this model's manual
Verified against the Keston Heat 45 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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