Keston System S30 Fault codes & diagnostics

50 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 30 kW 2015-present

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
48 High 1 Medium 1 Low

All 50 documented codes

Tap any card for details

C0

Your boiler has developed a communication problem with its internal memory chip, meaning it does not recognize its own settings and cannot start.

High Engineer only £120-350

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

C2

Your boiler's internal memory chip is not communicating correctly with the main control board, meaning the system cannot identify its own settings.

High Engineer only £120-£350

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

E00

Your boiler thinks it sees a flame even though it hasn't started the ignition process yet, which prevents it from running for safety reasons.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation Probe
  • Spark Electrode
  • Printed Circuit Board (PCB)

Related codes

E01

Your boiler is unable to light the flame after several attempts, which means it cannot provide any heating or hot water until the issue is resolved.

High DIY-safe £100-280

What to check first

  1. Check that your gas emergency control valve is in the open position
  2. Ensure other gas appliances in your home, such as a hob, are working correctly
  3. Check if you have credit on your gas meter
  4. Reset the boiler by pressing the ‘RESET’ button for two seconds

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • Ignition lead

Related codes

E02

Your boiler thinks a flame is present when there shouldn't be one, causing it to shut down for safety purposes.

High Engineer only £120-£350

Parts commonly replaced

  • Flame sensing electrode
  • Printed Circuit Board (PCB)
  • Gas valve

Related codes

E03

Your boiler has got too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £100-£350

What to check first

  1. Check that the boiler pressure is between 1.0 and 1.5 bar on the gauge
  2. Ensure all radiator valves and zone valves are open
  3. Bleed your radiators to remove any trapped air from the system
  4. Reset the boiler after performing these checks

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor (NTC Sensor)

Related codes

E04

Your boiler has lost power or been turned off while already trying to report a different fault, and it needs a manual restart to identify the original problem.

High DIY-safe £0-120

What to check first

  1. Locate the reset button on the boiler control panel
  2. Press and hold the reset button for 2 to 3 seconds
  3. Wait for the boiler to restart and observe if a different fault code appears

Parts commonly replaced

  • None (Reset only)
  • Printed Circuit Board (PCB)

Related codes

E05

Your boiler's fan is not spinning or the system cannot detect its movement, which prevents the boiler from starting safely for heating and hot water.

High Engineer only £280-450

Parts commonly replaced

  • Fan assembly
  • Wiring harness (fan connectors)
  • Main Printed Circuit Board (PCB)

Related codes

E07

Your boiler has shut down because the exhaust gases are getting too hot, which suggests the internal heat exchanger may be blocked or faulty.

High Engineer only £180-600

Parts commonly replaced

  • Main Heat Exchanger
  • Flue NTC Thermistor
  • Return Water Thermistor

Related codes

E08

Your boiler is having trouble detecting or controlling the flame, which means it has stopped running for safety reasons.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Control Board)
  • Flame Sensing Electrode
  • Ignition Lead

Related codes

Showing 11–20 of 50
E09

Your boiler has stopped working because its internal system cannot properly control the flow of gas required to start the flame.

High Engineer only £220-450

Parts commonly replaced

  • Gas valve
  • Main PCB (Control board)
  • Wiring harness

Related codes

E10

Your boiler's main internal computer has developed a malfunction and is unable to manage the heating process correctly.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Box

Related codes

E11

Your boiler's internal temperature sensors are giving conflicting information and cannot verify if they are measuring the heat correctly.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Sensor wiring harness

Related codes

E12 to E22

Your boiler's internal computer has encountered a critical electronic failure and can no longer control the heating process safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Box

Related codes

E18

Your boiler has detected that the water inside is getting too hot because it isn't moving through the pipes properly.

High DIY-safe £100-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure gauge is between 1.0 and 1.5 bar
  3. Clear any visible obstructions from the magnetic system filter if you have one
  4. Reset the boiler to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Flow/Return Thermistor

Related codes

E19

Your boiler is getting too hot because the water isn't moving through the system properly, causing it to shut down to prevent damage.

High DIY-safe £120-£350

What to check first

  1. Check that at least two or three radiators have their valves turned fully open
  2. Ensure the central heating pump is running and hasn't been switched off
  3. Check that your external system bypass valve is open

Parts commonly replaced

  • Central heating pump
  • Return temperature thermistor
  • System filter (cleaning)

Related codes

E23

Your boiler is having trouble detecting the correct amount of water inside the system, preventing it from running safely.

High DIY-safe £120-220

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is too low, use the external filling loop to top up the water level.
  3. Restart the boiler once the correct pressure is reached to see if the code clears.

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

E24

Your boiler has shut down because it keeps losing water pressure, which usually means there is a leak somewhere in your heating system or a fault within the boiler itself.

High Engineer only £100-£350

Parts commonly replaced

  • Expansion vessel
  • Pressure relief valve
  • Auto air vent
  • Internal pipework seals

Related codes

E25

Your boiler’s internal computer has encountered a serious communication error and can no longer safely operate.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Low voltage wiring harness

Related codes

E26

Your boiler has started an ignition sequence but the flame keeps going out, meaning it cannot stay lit to provide heat or hot water.

High DIY-safe £90-250

What to check first

  1. Check the white plastic condensate pipe outside for signs of ice or blockages and defrost with warm water if frozen.
  2. Inspect the flue and air intake terminals on the outside wall to ensure they are not blocked by debris or foliage.
  3. If you use LPG, verify that your tank has not run out of fuel.

Parts commonly replaced

  • Flame Sensing Electrode
  • Gas Valve
  • Condensate Trap

Related codes

Showing 21–30 of 50
E30

Your boiler has detected an electrical fault with the internal sensor that monitors water temperature, causing it to shut down for safety.

High Engineer only £120-£240

Parts commonly replaced

  • Flow NTC thermistor
  • Flow sensor wiring harness

Related codes

E31

Your boiler has lost communication with a sensor that monitors water temperature, causing the system to shut down for safety.

High Engineer only £100-£220

Parts commonly replaced

  • Flow NTC thermistor
  • Wiring harness
  • Main circuit board (PCB)

Related codes

E32

Your boiler has detected a fault with the temperature sensor that monitors your hot water, preventing it from heating correctly.

High Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Sensor (NTC Thermistor)
  • Wiring harness

Related codes

E33

Your boiler has detected a technical fault with the sensor that monitors your hot water temperature, meaning it cannot heat water accurately.

High Engineer only £90-160

Parts commonly replaced

  • DHW Thermistor
  • Wiring harness sensor connector

Related codes

E34

Your boiler has stopped working because the electrical power coming from your mains supply is too low for it to run safely.

High Engineer only £100-£350

Parts commonly replaced

  • Main PCB
  • External voltage stabilizer

Related codes

E35

Your boiler is having trouble with the electrical signal coming from your mains power supply, causing it to shut down for safety.

High Engineer only £100-£350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • External Power Supply Input

Related codes

E36

Your boiler has lost communication with its temperature sensor, which means it cannot safely monitor how hot the water is getting and has shut down as a precaution.

High Engineer only £90-180

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness

Related codes

E37

Your boiler has detected that the water pressure is too low to operate safely and has shut down as a precaution.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (the flexible silver hose) underneath or near the boiler.
  2. Slowly open the one or two valves on the filling loop until you hear water entering the system.
  3. Watch the pressure gauge and close the valves tightly once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

E38

Your boiler's control panel has developed an internal electrical fault and is no longer responding correctly to the reset button.

High Engineer only £180-£300

Parts commonly replaced

  • Fascia PCB
  • User interface board

Related codes

E40

Your boiler has switched off because there is too much water pressure in the system, which can put unnecessary strain on the internal seals.

High DIY-safe £80-180

What to check first

  1. Check that the filling loop valves are fully closed and not leaking
  2. Bleed water from a radiator using a bleed key to lower the system pressure
  3. Monitor the pressure gauge until it returns to between 1 and 1.5 bar
  4. Reset the boiler once the correct pressure is reached

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve (PRV)

Related codes

Showing 31–40 of 50
E41

Your boiler's internal display screen is having trouble talking to its main computer chip, preventing the unit from starting up.

High Engineer only £120-350

Parts commonly replaced

  • Display PCB (Fascia)
  • Main Control PCB
  • Connecting Wiring Loom

Related codes

E43

Your boiler has detected an electrical fault with the internal sensor that monitors water returning to the unit, causing it to shut down for safety.

High Engineer only £120-£210

Parts commonly replaced

  • Return NTC thermistor
  • Sensor wiring harness

Related codes

E44

Your boiler has stopped working because it can no longer monitor the temperature of the water returning from your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness

Related codes

E45

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

E46

Your boiler’s internal computer parts are struggling to talk to each other, meaning the display panel cannot send instructions to the main control system.

High Engineer only £120-350

Parts commonly replaced

  • Wiring harness
  • Display UI fascia board
  • Main PCB (Printed Circuit Board)

Related codes

E99

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness
  • Main circuit board

Related codes

Enn

Your boiler has encountered a technical issue that has caused it to shut down for safety, and it likely needs a professional inspection to restart.

High Engineer only £120-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring Harness
  • Internal Fuse

Related codes

F0

Your boiler’s internal computer chip is missing or not communicating properly, meaning the system cannot start up or operate at all.

High Engineer only £120-280

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

F1

Your boiler has detected that the water pressure in the system is too low to run safely and has shut down as a precaution.

High DIY-safe £0-120

What to check first

  1. Locate the metal braided filling loop underneath or near the boiler.
  2. Slowly open the small handles on the valves until you hear water entering the system.
  3. Watch the pressure gauge and close the valves once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

F2

Your boiler has lit correctly but is struggling to keep the flame burning, causing it to shut down for safety.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve is fully open
  2. If you have a prepayment meter, check that you have sufficient credit
  3. Try resetting the boiler by pressing the 'Restart' button

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Spark generator
  • Printed Circuit Board (PCB)

Related codes

Showing 41–50 of 50
F3

Your boiler's internal fan is not spinning or communicating correctly, preventing the system from safely clearing gases so it has shut down for safety.

High Engineer only £250-£450

Parts commonly replaced

  • Extraction Fan
  • Fan Wiring Harness
  • Main PCB

Related codes

F4

Your boiler has stopped working because it cannot detect water moving through the system correctly, which is usually caused by a faulty sensor or a blockage.

High Engineer only £120-£250

Parts commonly replaced

  • Flow Thermistor
  • Return Thermistor
  • Pump

Related codes

F5

Your boiler has detected a problem with the sensor that monitors the temperature of the water returning from your radiators, causing the system to stop working for safety.

High Engineer only £120-220

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F6

Your boiler has lost connection with the sensor that measures the temperature outdoors, which may cause your heating to run less efficiently.

Low Engineer only £90-180

Parts commonly replaced

  • External weather compensation sensor
  • Sensor wiring

Related codes

F7

Your boiler has stopped working because the electrical supply from the grid or your home's wiring has dropped below the level required for the unit to run safely.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Voltage Regulator

Related codes

F9

Your boiler’s internal computer has encountered a critical error and can no longer control the heating system safely.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

L1

Your boiler has stopped working because it has detected that the water inside it is getting too hot.

High DIY-safe £100-£350

What to check first

  1. Check that all radiator valves are open to ensure water can circulate.
  2. Ensure there is enough water pressure by checking the gauge is between 1 and 1.5 bar.
  3. Press the 'Reset' button on the front of the boiler.

Parts commonly replaced

  • Circulation Pump
  • Heat Exchanger (Cleaning or Replacement)
  • Thermistor

Related codes

L2

Your boiler is failing to keep a flame lit, which means the system has shut itself down for safety and you will not have any heating or hot water.

High DIY-safe £100-350

What to check first

  1. Check if other gas appliances in your home (like a hob) are working to ensure gas is reaching the property.
  2. Ensure your gas meter has credit if you have a prepaid meter.
  3. Check if the white plastic condensate pipe leading outside has frozen during cold weather and thaw it with warm water.
  4. Press the 'Reset' button on the front of the boiler for five seconds.

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead
  • Spark generator

Related codes

L5

Your boiler has been manually reset too many times in a short period and has now locked itself out as a safety precaution.

Medium DIY-safe £0-120

What to check first

  1. Turn the power to the boiler off at the fused spur switch
  2. Wait at least 5 minutes for the system to clear its internal memory
  3. Turn the power back on and see if the code has cleared

Parts commonly replaced

  • No parts required for the L5 code itself
  • PCB (if software glitch occurs)

Related codes

L6

Your boiler thinks it sees a flame even though it hasn't actually started the ignition process yet.

High Engineer only £120-280

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes