High
E38 on Keston System S30

Your boiler's control panel has developed an internal electrical fault and is no longer responding correctly to the reset button.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Reset key fault – replace fascia PCB

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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