Medium
E131 on Main Eco Elite System

Your boiler has lost power while trying to recover from an earlier error, meaning it has simply switched itself off to protect itself.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Interruption Of Power Supply while in fault mode

Shared across the Eco Elite System range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Locate the boiler power switch or fuse spur near the unit and turn it off.Wait 60 seconds for the internal memory to clear.Turn the power back on and see if the boiler restarts automatically.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like E131: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

E110View →E119View →

All 9 fault codes on the Eco Elite System

Seeing a different code? Every code this model can display, in one place.

E20E28E50E110E119E125E133E160

Related guides you might find useful

Boiler won't turn on: 9-step checklist

Work through these before the call-out.

Read →

Is boiler cover worth it?

Break-even maths on monthly cover.

Read →

When to replace your boiler

7 signs repair isn't worth it anymore.

Read →