Medium
E131 on Main Eco Elite System

Your boiler has lost power while trying to recover from an earlier error, meaning it has simply switched itself off to protect itself.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Interruption Of Power Supply while in fault mode

From this model's manual
Verified against the Main Eco Elite System installation & service manual, page 44.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Locate the boiler power switch or fuse spur near the unit and turn it off.Wait 60 seconds for the internal memory to clear.Turn the power back on and see if the boiler restarts automatically.

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Avoid the next call-out bill

A cover plan would handle faults like E131: no call-out fees, no surprise bills.

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