Main Insul 7 Fault codes & diagnostics

58 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas Discontinued

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 55 High 1 Medium

All 58 documented codes

Tap any card for details

1 flash green

Your boiler has shut down because the water inside is getting too hot, too quickly, or cannot circulate properly through your heating system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • NTC sensors
  • System filter

Related codes

1 flash red

Your boiler has lost the ability to accurately measure the temperature of the water circulating inside it, so it has shut down as a precaution to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
2 flashes green

Your boiler has detected that an external safety control, such as a heating programmer or a smart thermostat, is not communicating with or is disconnected from the unit.

High Engineer only £120-250

Parts commonly replaced

  • External thermostat
  • Wiring harness
  • User interaction controller

Related codes

2 flashes red

Your boiler has switched itself off because it has become dangerously hot inside, likely due to a blockage in the water flow or a mechanical internal fault.

High Engineer only £120-250

Parts commonly replaced

  • Over-temperature thermostat
  • Central heating pump
  • Plate-to-plate heat exchanger
  • PCB
3 flashes green

Your boiler has stopped because it cannot keep the internal fire lit, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensor
  • Printed Circuit Board
3 flashes red

Your boiler is trying to start up but is failing to light the internal flame, which means you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
  • PCB

Related codes

4 flashes green

Your boiler's internal computer is struggling to talk to its internal parts, meaning it has paused operations as a safety precaution until the signal issue is resolved.

High Engineer only £120-250

Parts commonly replaced

  • Wiring harness
  • PCB (Printed Circuit Board)
  • Interface cable

Related codes

4 flashes red

Your boiler is having trouble breathing because a part responsible for moving air and fumes is not working correctly, which has caused it to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

5 flashes green

Your boiler's internal computer is experiencing a configuration error, which prevents it from knowing how to safely operate your heating and hot water.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Module

Related codes

5 flashes red

Your boiler's internal computer is experiencing a communication error, meaning it has forgotten its operating settings and cannot safely start up.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 11–20 of 58
6 flashes green

Your boiler's computer is experiencing an internal error, which has safely stopped the unit from running to prevent any unsafe conditions.

High Engineer only £250-400

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Unit

Related codes

6 flashes red

Your boiler is having trouble communicating internally, which is causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Control panel

Related codes

09

Your boiler has detected a communication issue between its internal parts, meaning it has safely switched itself off to prevent further errors.

High Engineer only £150-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
15

Your boiler has detected a communication error between its internal electronic parts, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

20

Your boiler has lost the chemical signal needed to release gas, so it has safely shut itself down to prevent any unsafe operation.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve solenoid
  • PCB

Related codes

28

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a silver braided hose under the boiler.
  2. Open the valves on the filling loop to allow cold mains water into the system.
  3. Watch the pressure gauge on the front of the boiler until it reaches 1.5 bar, then firmly close both valves.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
40

Your boiler's temperature sensor is providing incorrect readings, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Central Heating NTC Sensor
  • Wiring Harness

Related codes

103

Your boiler's electronic control system is failing to communicate with an external safety sensor or accessory, causing it to shut down to prevent unsafe operation.

High Engineer only £150-250

Parts commonly replaced

  • PCB
  • Wiring harness
  • Safety sensor
104

Your boiler's internal communication system is experiencing a fault with an add-on device, causing the system to stop working as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • External controls interface
  • Wiring harness
  • PCB
107

Your boiler has lost communication with an added safety module, meaning it has disabled itself to prevent any potential risks.

High Engineer only £120-250

Parts commonly replaced

  • Safety assist module
  • Wiring harness
  • Printed circuit board

Related codes

Showing 21–30 of 58
109

Your boiler has detected an internal system error that is preventing it from operating safely, causing it to shut down to protect itself.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Pressure sensor

Related codes

110

Your boiler has detected that the water inside the heating system has become too hot and has automatically shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor
  • Primary heat exchanger
  • Pump
  • PCB

Related codes

118

Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is usually a silver flexible hose connected to the pipes underneath your boiler.
  2. Open the small valve or tap attached to the filling loop slowly until you hear water flowing.
  3. Watch the pressure gauge on the front of the boiler and close the valve as soon as the needle reaches the green zone, typically between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

125

Your boiler is failing to detect the expected temperature rise after the flame ignites, which means it cannot safely heat your water or radiators.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Flow sensor
  • Temperature sensor (NTC)

Related codes

128

Your boiler has stopped working because it failed to keep its internal flame lit while trying to heat your home.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

130

Your boiler has detected an issue with the sensor that monitors the temperature of the gases leaving your flue, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • Flue sensor
  • Wiring harness
  • PCB

Related codes

133

Your boiler has stopped working because it cannot light its internal flame to heat your water or radiators.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

134

Your boiler is failing to light because it cannot detect a stable flame or is not receiving the gas it needs to stay running.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

135

Your boiler is trying to start but the flame is not catching, meaning you currently have no heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

160

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not spinning correctly, so it has shut down to keep your home safe.

High Engineer only £180-350

Parts commonly replaced

  • Flue fan assembly
  • Fan wiring harness
  • PCB

Related codes

Showing 31–40 of 58
321

Your boiler's internal computer is unable to talk to its control panel, meaning the system has safely shut down to prevent incorrect operation.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Control interface

Related codes

384

Your boiler has detected an internal communication or unexpected electronic fault that is preventing it from starting up safely.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Bat

Your boiler is having trouble communicating with an external safety device, such as a carbon monoxide alarm or a specialized shut-off sensor, causing it to stop operating as a precaution.

High Engineer only £120-200

Parts commonly replaced

  • Safety Assist module
  • Interface cable
  • External sensor unit
E04

Your boiler has detected an issue with the electrical connection to the internal gas control system, meaning it cannot safely ignite.

Emergency Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Wiring harness
  • Printed Circuit Board (PCB)
E05

Your boiler's temperature sensor is sending an incorrect or missing signal, which causes the system to stop heating for safety reasons.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness

Related codes

E06

Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

E10

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is usually a flexible metal or silver braided hose underneath the boiler.
  2. Open the two valves at either end of the loop slowly to allow water to enter the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone, ideally around 1.5 bar.
  4. Close both valves tightly and ensure the filling loop is disconnected if required.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
E15

Your boiler is struggling to pump water around your heating system correctly, which is preventing it from staying on safely.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

E17

Your boiler has attempted to light the flame but has failed to stay on, so it has shut itself down for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
E20

Your boiler's temperature sensor is failing to provide accurate readings, which has caused the system to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

Showing 41–50 of 58
E22

Your boiler is failing to ignite because it cannot receive or burn gas properly.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

E24

Your boiler has stopped working because it is not receiving a steady supply of gas to keep the flame lit.

High Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Ignition lead

Related codes

E28

Your boiler is having trouble measuring water temperatures, causing it to shut down for safety reasons to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC temperature sensor
  • Wiring harness
E30

Your boiler has detected an issue with the internal ventilation system that removes exhaust gases, so it has safely shut itself down to prevent unsafe operation.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

E50

Your boiler has detected that hot water is not flowing correctly through your heating system, so it has shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • System filter

Related codes

E60

Your boiler is currently unable to sense the temperature of your hot water, which means it has stopped providing it to prevent system errors.

High Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor

Related codes

E110

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Pump
  • Diverter valve
  • Safety thermostat
  • System filter

Related codes

E117

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £0-£120

What to check first

  1. Locate the external filling loop, which is usually a small silver braided hose with one or two valves located underneath your boiler.
  2. Gradually open the valve(s) to allow mains water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valves tightly to stop the flow of water and check if the error code clears.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

E118

Your boiler has stopped because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (a silver flexi-hose) underneath the boiler
  2. Open the small valve or tap attached to the loop until you hear water entering
  3. Watch the pressure gauge on the front of the boiler until the needle reaches 1.5 bar
  4. Close the valve tightly and check for any visible leaks

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

E125

Your boiler is struggling to move water through its internal system effectively, preventing it from heating your home or water properly.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Diverter valve

Related codes

Showing 51–58 of 58
E127

Your boiler has detected that there is not enough water flowing through the system, meaning it has switched itself off to prevent overheating.

High DIY-safe £90-180

What to check first

  1. Check your system pressure gauge; if it is below 1 bar, locate the filling loop under the boiler.
  2. Open the filling loop to allow water into the system until the gauge reads between 1 and 1.5 bar.
  3. Close the filling loop tightly and reset the boiler using the reset button or dial.

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • Diverter valve

Related codes

E130

Your boiler is struggling to accurately measure the temperature of the water it is heating, so it has safely shut down to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Hot water NTC sensor
  • Wiring harness
E133

Your boiler is failing to light because it cannot detect a flame or is not receiving a consistent supply of gas.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

E160

Your boiler's air circulation system is currently unable to operate, meaning the boiler has temporarily shut down for safety reasons.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

E193

Your boiler has detected trapped air inside the system, which is preventing water from circulating properly to heat your home.

Medium DIY-safe £80-120

What to check first

  1. Turn off and isolate the boiler from the power supply.
  2. Locate the bleed valves on your radiators, starting from the downstairs units and moving upstairs.
  3. Open the valves slightly with a radiator key to release trapped air until water flows steadily, then close them tightly.
  4. Check your boiler's pressure gauge and top up the system to 1.5 bar if necessary using the filling loop.
  5. Restart the boiler.

Parts commonly replaced

  • Automatic air vent
  • Pressure relief valve

Related codes

E317

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is a silver braided hose with one or two small valves under the boiler.
  2. Gradually open the valves to let water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and check the display to see if the error code clears.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

E321

Your boiler's temperature sensor is providing incorrect data, so it has safely shut down to prevent overheating while it cannot accurately monitor the water temperature.

High Engineer only £120-200

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness
E385

Your boiler has detected that the water pressure inside your heating system is too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (usually a silver braided hose with one or two valves underneath the boiler).
  2. Slowly open the valve(s) to allow water to enter the system while watching the pressure gauge on the front of the boiler.
  3. Stop filling once the needle reaches the green zone, typically between 1.0 and 1.5 bar, then ensure the valves are fully closed.

Parts commonly replaced

  • Pressure relief valve
  • Filling loop
  • Pressure sensor

Related codes