Emergency
E04 on Main Insul 7

Your boiler has detected an issue with the electrical connection to the internal gas control system, meaning it cannot safely ignite.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Gas valve supply connection fault

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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