Medium
3 Green Flashes on Main MainEco

Your boiler has briefly lost its flame and is attempting to restart itself automatically.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Temporary flame loss – this is a temporary error, the system should reset on its own

From this model's manual
This code was read directly from the manufacturer service manual for this model.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensor fails to detect a consistent flame during operation, leading the system to stop as a safety precaution. The most common reasons include a worn-out sensing probe that can no longer 'see' the flame or a slight instability in the gas supply that prevents a steady burn. It is often a sign that the components responsible for lighting the gas or monitoring the fire are starting to fail.

DIY fix possible

Wait for the boiler to complete its automatic restart cycleCheck that other gas appliances in the home are working correctlyMonitor the boiler to see if the issue persists or clearsPress the reset button if the boiler enters a permanent lockout state

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