Main System 18 HE Fault codes & diagnostics

9 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 18 kW 2006-2011 Discontinued
GC Numbers 41-467-0141-467-0241-467-03

Replaced by: Main Eco System

Download the Main System 18 HE manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
8 High 1 Medium

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-467-02 System 24 HE 2006–2011
41-467-03 System 28 HE 2006–2011

All 9 documented codes

Tap any card for details

E20

Your boiler has stopped heating your home or water because it is failing to receive a proper temperature signal from its internal sensor.

High Engineer only £120-220 Shared across the range

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness

Related codes

E28

Your boiler's computer system does not recognise the specific electronic board installed, preventing the unit from operating correctly.

High Engineer only £250-450 Shared across the range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring Harness
E50

Your boiler has lost its ability to accurately measure the temperature of the water used for your taps, causing it to shut down for safety reasons.

High Engineer only £120-£200 Shared across the range

Parts commonly replaced

  • Hot water NTC sensor
  • Wiring harness
E110

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Safety Thermostat
  • Pump
  • Diverter Valve
  • Heat Exchanger

Related codes

E119

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe £80-120 Shared across the range

What to check first

  1. Locate the external filling loop, usually two silver flexible hoses with small valves underneath the boiler.
  2. Open the valves slowly to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves tightly to stop the flow once the correct pressure is reached.

Parts commonly replaced

  • Pressure relief valve
  • Pressure gauge
  • Filling loop
E125

Your boiler is struggling to move water around your heating system, which is keeping it from heating your home properly.

High Engineer only £150-300 Shared across the range

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

E131

Your boiler has lost power while it was already trying to report a different error, meaning the system is currently confused and needs a manual reset to restart correctly.

Medium DIY-safe £80-£150 Shared across the range

What to check first

  1. Locate the reset button or dial on the front of your boiler control panel.
  2. Hold the reset button for 3 to 5 seconds until the display clears.
  3. Wait a few minutes to see if the boiler initiates a new start-up sequence.
  4. If the code returns, try switching the boiler off at the fused spur for 60 seconds before turning it back on.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E133

Your boiler has stopped working because it cannot detect a flame or is not receiving a steady supply of gas.

High Engineer only £120-250 Shared across the range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

E160

Your boiler has detected that the internal fan responsible for safely venting fumes is not spinning or communicating correctly, so it has shut down to prevent unsafe operation.

High Engineer only £180-350 Shared across the range

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

9 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.