The 3 most common faults
01
10 Emergency Engineer
Your boiler's flame is flickering or surging in an unusual, rhythmic pattern, which indicates it is not burning the gas correctly.
Full guide for 1002
12 Emergency Engineer
Your boiler is failing to burn the fuel correctly, which is allowing the smell of oil to escape into your home.
Full guide for 1203
13 Emergency Engineer
Your boiler is struggling to ignite smoothly, causing small explosions or smoke to escape during start-up, which indicates a serious issue with combustion or venting.
Full guide for 13on the Myson Wallflame WF IV
Gas valveBurner assemblyFlue sealsOil nozzleFlame detectorOil pump seal
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Myson shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue