High
E439 on Navien NCB 35 HE

Your boiler is struggling to detect the flow of water through the system, which means it cannot safely heat your home or provide hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Abnormal operation: flow sensor

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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