Medium
E761 on Navien NCB H

Your boiler is having trouble detecting the temperature of the water reserved for your hot water system, which may prevent it from heating your taps correctly.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

Abnormal operation: Pre-Heat Aquastat

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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