Emergency
030E on Navien NCB300

Your boiler has detected dangerously high temperatures in the exhaust flue and safely shut itself down to prevent damage.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

If the overheat controller on the top of the exhaust duct is initiated, the system displays the heat exchanger bimetal overheat message 030E (cleared manually) on the front panel. The boiler switches into Lock-Out, and performs post-purge continuously and operates the pump.

From this model's manual
Verified against the Navien/Navien Ncb300 Combi Service Manual30k 250328 Pdf installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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Related fault codes

All 56 fault codes on the NCB300

Seeing a different code? Every code this model can display, in one place.

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