High
NOISY HEATER on Potterton Main Mersey Super

Your boiler is struggling to process heat correctly, which is causing rattling or banging sounds and suggests internal components are dirty or clogged.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

1. Heat exchanger scaled. Ultimately this will cause the heat exchanger fins to discolour and buckle. 2. Noisy ignition could be caused by incorrect setting of the slow ignition screw. 3. Reduced pilot rate caused by dirt. 4. Burner aeration ports and main flame ports blocked.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful