High
PILOT WILL NOT LIGHT on Potterton Main Mersey Super

Your boiler is failing to ignite because the small pilot flame that starts the heating process is not staying lit or will not spark.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

1. Gas not turned on. 2. Air in gas line. 3. Incorrect pilot lighting procedure. 4. Electrode lead not connected to the rear of the spark igniter. 5. Incorrect spark gap. 6. Current tracking to earth. 7. Pilot injector blocked. 8. Faulty components. 9. No gas to the appliance.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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