High
3 flashes red on Potterton Apollo

Your boiler is failing to light the flame properly, which means it has automatically shut down to prevent gas from building up in the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Ignition fault: No ignition, No flame detected following ignition, False flame signal detected, Repeated loss of flame detected

From this model's manual
Verified against the Potterton/Potterton Bm Potterton Potterton Ultra System Compressed Pdf installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 3 flashes red: no call-out fees, no surprise bills.

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All 34 fault codes on the Apollo

Seeing a different code? Every code this model can display, in one place.

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