Burner lock out neon High

Potterton Burner lock out neon Fault Code

Also written as BURNERLOCKOUTNEON — same fault.

The Potterton Burner lock out neon fault code means: your boiler has failed to light the flame after several attempts and has shut itself down for safety.. It appears on 1 Potterton model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: The burner will start and should light within 20 seconds. If the flame is not established during this time the burner lock out neon will light.
Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Potterton models that show the Burner lock out neon fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton Burner lock out neon fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026