neon flashing (Section B/C) High

Potterton neon flashing (Section B/C) Fault Code

Also written as NEONFLASHINGSECTIONBC — same fault.

The Potterton neon flashing (Section B/C) fault code means: your boiler is struggling to circulate water, which means it has safely shut down to prevent overheating because it cannot provide heat or hot water.. It appears on 3 Potterton models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Pump or primary flow switch fault - Primary flow switch not operated or pump not running
Typical repair cost £150-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Potterton models that show the neon flashing (Section B/C) fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton neon flashing (Section B/C) fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026